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Privacy Policy

TicketEgypt/AudienceRoom Respects Your Privacy

Audience Room’s primary role is to provide event publishing, registration, ticketing and related software and services to Middle east, and other International users of TicketEgypt/AudienceRoom and the TicketEgypt/AudienceRoom platform. Your privacy and the security of information that we collect is of utmost importance to us. This Privacy Policy cover the personal information we collect about you when you use our products or services, whether that be on-site at an event, or on one of our websites, which we refer to as “Services” in this policy. “TicketEgypt/AudienceRoom”, “We” and “Us” refers to Communication Information Systems and Supplies, and any of our corporate affiliates. The term “Event Organizers” in means the venue operators and/or promotor(s) of a particular event. The term “personal information” in this Privacy Policy means any information from which your identity is apparent or can be reasonably ascertained. This policy also explains your choices about how we use personal information about you. Your choices include how you can object to certain uses of information about you and how you can access and update certain information about you. By accessing any of our Services, you provide consent to the collection and use of the information about you. If you do not agree with this policy, do not access or use our Services or interact with any other aspect of our business. If you have any questions about this Privacy Policy or how we manage your personal information, please contact our Privacy Officer. We may update or revise this Privacy Policy from time to time. You can find the most current version on our websites (ticketegypt.com/AudienceRoom.com) or by asking our Privacy Officer for a copy.

What kinds of personal information does TicketEgypt/AudienceRoom collect and hold?

We collect information about you when you provide it to us, when you use our Services, and when other sources provide it to us, as further described below.

Information you provide to us

We collect information about you when you input it into the Services or otherwise provide it directly to us.

Account and Profile Information

We collect information about you when you register for an account, create or modify your profile, set preferences, sign-up for or make purchases through the Services. For example, you provide your contact information, and in most cases, billing information, when you make a ticket purchase through the website. We keep track of your preferences when you select settings within the Services.

Content you provide through our websites

The Services also include our websites owned or operated by us. We collect other content that you submit to these websites, which include social media or social networking websites operated by us. For example, you provide content to us when you provide feedback or when you participate in any interactive features, surveys, contests, promotions, sweepstakes, activities or events.

Information you provide through our support channels

The Services also include our customer support, where you may choose to submit information regarding a problem you are experiencing with a Service. Whether you designate yourself as a technical contact, open a support ticket, speak to one of our representatives directly or otherwise engage with our support team, you will be asked to provide contact information, a summary of the problem you are experiencing, and any other documentation, screenshots or information that would be helpful in resolving the issue.

Payment Information

ALL credit/debit cards details and personally identifiable information will NOT be stored, sold, shared,rented or leased to any third parties.

Information we collect automatically when you use the Services

We collect information about you when you use our Services, including browsing our websites and taking certain actions within the Services.

Your use of the Services

We keep track of certain information about you when you visit and interact with any of our Services. This information includes the features you use; the links you click on; the type, and how you interact with others on the Services.

Device and Connection Information

We collect information about your computer, phone, tablet, or other devices you use to access the Services. This device information includes your connection type and settings when you access, update, or use our Services. We also collect information through your device about your operating system, browser type, IP address, URLs of referring/exit pages, device identifiers, and crash data. We use your IP address and/or country preference in order to approximate your location to provide you with a better Service experience. How much of this information we collect depends on the type and settings of the device you use to access the Services.

Cookies and Other Tracking Technologies

TicketEgypt/AudienceRoom and our third-party partners, such as our advertising and analytics partners, use cookies and other tracking technologies (e.g. pixels) to provide functionality and to recognise you across different Services and devices. For more information, please see our Cookies and Tracking Notice, which includes information on how to control or opt out of these cookies and tracking technologies.

Information we receive from other sources

We receive information about you from other Service users, from third-party services, from our related companies, and from our business and channel partners.

Other services you link to your account

We receive information about you when you integrate or link a third-party service with our Services. For example, if you choose to complete your ticket purchase using your Facebook credentials, we receive your name and email address as permitted by your Facebook profile settings in order to authenticate you. The information we receive when you link or integrate our Services with a third-party service depends on the settings, permissions and privacy policy controlled by that third-party service. You should always check the privacy settings and notices in these third-party services to understand what data may be disclosed to us or shared with our Services.

TicketEgypt/AudienceRoom and Related Companies

We receive information about you from companies that are owned or operated by TicketEgypt/AudienceRoom, in accordance with their terms and policies.

TicketEgypt/AudienceRoom Partners

We receive information about you and your activities on and off the Services from third-party partners, such as advertising and market research partners who provide us with information about your interest in and engagement with, our Services and online advertisements.